Privacy Policy
Last updated on [03/02/2025]
This Privacy Policy is created to inform users who are interested in how their "Personally Identifiable Information" (PII) is used online. PII is any information that can be used to identify, contact, or locate an individual.
Please carefully read this Privacy Policy to understand how we collect, use, and protect your information when visiting or using the Grallemole.com services.
Information We Collect
We do not collect personal information directly from users visiting our site, except for data required for the Discord app and appeal actions for removal of bans. This data includes:
- Discord user ID: Collected for app functionality.
- Email address: If provided in connection with Patreon or ban removal.
Regarding general website usage, we do not store cookies, IP addresses, or any other personally identifiable data categories beyond those necessary for service operation.
How We Use Your Information
The data we collect is used only for the following purposes:
- To grant access to the Grallemole Discord app and its features for Patreon supporters.
- To process any communication you may initiate.
- To inform you of updates related to the Grallemole.com website and services, where applicable.
How We Protect Your Information
We implement industry-standard security measures to ensure the protection of your information. This includes encryption, where necessary, and restricting access to authorized personnel only.
Cookies
We only use essential cookies that help manage session data, such as remembering settings for future visits. These cookies do not include personally identifiable information.
Data Retention
We will retain the information you provide until it is no longer needed for the aforementioned purposes or until you request its deletion. Any data you provide will be deleted after the related issue is resolved or within 7 days after communication.
Third-Party Links
Our website contains links to third-party platforms, such as Instagram, Steam, Discord, YouTube, Patreon, and others. These platforms may have their own privacy policies. We are not responsible for the content or privacy practices of these third-party websites.
No Data Collection for Marketing or Analytics
We do not collect, store, or share data for marketing or analytical purposes. We do not use cookies or third-party services to track user behavior for service operation.
Terms of Service
Last updated on [03/02/2025]
Welcome to Grallemole.com! By accessing or using our services, you agree to comply with these Terms of Service.
1. Overview of Services
Grallemole.com is a platform that offers various services, including documentation for the Grallemole Discord app, links to our external platforms like Discord, Instagram, Steam, and Patreon, as well as our own store where users can make purchases.
2. Use of Services
By accessing our website and using the Grallemole Discord bot, you agree to:
- Use the services only for lawful purposes.
- Not engage in disruptive or malicious behavior towards the website, app, or associated platforms.
- Abide by the terms of third-party services we have linked to on our website (such as Discord, Patreon).
3. Payments and Purchases
If you choose to use Patreon for premium features, you agree to abide by their terms. All transactions related to services and purchases on the site store.grallemole.com are processed through external payment processors (such as Patreon, Stripe).
4. Account Responsibility
You are responsible for maintaining and securing your account information, including access credentials for Discord, Patreon services, or any information provided on the Grallemole.com website.
5. Use of the Bot (App)
The Grallemole Discord app collects the following data:
- Discord user ID: For app functionality.
- Email address: If provided, this information will be used for verification purposes.
The bot also offers features for Patreon supporters (Beta features), managed by the external platform Patreon.
6. Ban Appeals
If you have been banned from associated platforms or servers, you can submit an appeal through the Ban Appeal Form available on the website. The information required to submit an appeal includes:
- Your platform username or ID.
- Contact email.
- Reason for appeal.
All appeals will be processed and deleted after review.
7. Changes to the Terms and Privacy Policy
We reserve the right to modify these Terms of Service and Privacy Policy at any time. Any changes will be announced on our website, and the changes will take effect immediately after posting.
8. Contact Information
If you have any questions regarding these terms or the privacy policy, please contact us by email at: grallemoleatbalsts@gmail.com